May 2012
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Toyota has a Public Relations Issue – time to crank the social media response machine

Disclaimer: I am the proud owner of a leased 2010 RAV4 and am not writing this in a bid to salvage resale value. Recent News for Toyota has not been good. Their upscale brand Lexus had an issue with the gas pedal being constrained and leading to the deaths of a family in California. It was a tragedy with [...]

Serve Me Some Yelp!

For those of you who have not noticed, the recession has had an impact on the restaurant industry. Filling those seats with paying customers is the mission of every small, medium and large eatery hoping to survive through this economic downturn. What some restaurants, and many other small businesses are noticing,  is that people are [...]